A woman with a surprised expression is superimposed in front of a Walmart store entrance. — Walmart has issued an urgent statement that all consumers must know | DAPA Images, en.elcierredigital.com, Walmart

Camara — Walmart has issued an urgent statement that all consumers must know | DAPA Images, en.elcierredigital.com, Walmart

Walmart issues an urgent statement after what happened: it's serious and unexpected

An official warning from the company alerts thousands of customers and generates a swift reaction across the country

14/07/2025 18:50:00h

Angélica Oyarzún

Walmart is part of the daily life of millions of households in the United States. As one of the country's largest chains, its decisions directly impact everyday consumption. Any unexpected move by the company draws immediate attention.

That's why a recent official announcement has quickly captured the public's interest. Although its stores are used to handling large volumes of products, this time something went off script. The company had to act without delay.

White stainless steel bottle with black lid in front of a blurred Walmart store

This is the stainless steel bottle that prompted the statement | Google Maps, Montaje propio, Walmart

Urgent recall due to risk of injuries

On July 10, the Consumer Product Safety Commission (CPSC) issued an important alert. Walmart recalled more than 850,000 Ozark Trail 64 oz (1.89 L) thermal bottles due to the risk of serious injuries. The reason for the recall of these products is that their lids can shoot off with great force.

This defect occurs especially if the bottles contain carbonated liquids or spoiled food. According to the CPSC, two people lost vision in one eye due to the impact of the lid. Both were struck directly in the face without warning.

The chain has offered full refunds for all customers who purchased the item. "It is recommended to stop using the product immediately," the official statement says. The priority is to prevent further accidents.

White stainless steel thermal bottle with a black unscrewed lid in front of a blurred Walmart store.

The cap of this bottle has caused several problems for consumers | Google Maps, Montaje propio, Walmart

Which model is involved and how to proceed

The affected product is the Ozark Trail 64 oz (1.89 L), model number 83-662. It has a stainless steel body, black lid, and engraved logo. It was sold since 2017 both in physical stores and online for a price of around $15.

To receive the refund, it is only necessary to return the bottle to any Walmart. Customers can also contact 800-925-6278 and refer to the case under number 25-377. There is no need to present the purchase receipt.

Walmart has taken swift measures to protect its customers and prevent further incidents. This case highlights the importance of acting responsibly regarding defective products. The company's response has been clear and well received. Consumer safety is a growing priority in the retail sector.

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