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Rumors Confirmed: Sam's Club Announces a Drastic Change in Its US Stores

Sam's Club Announces a Major Change That Will Alter the Shopping Experience in Its Stores Across the U.S

The Sam's Club chain of stores has announced a significant update in its purchasing process that will affect all its establishments in the United States. This change is related to the elimination of traditional self-checkout lanes, something that had been the subject of rumors in the retail industry. The company has committed to transforming its users' shopping experience with the implementation of new technologies.

From now on, the traditional payment system will be replaced by an innovative solution based on artificial intelligence (AI). This change not only aims to streamline shopping but also seeks to offer a smoother and more efficient experience for store members. With the implementation of this technology, Sam's Club aims to adapt to the most advanced trends in the industry.

Facade of a Sam's Club store with a large blue sign at the main entrance.
Sam's Club Will Implement Artificial Intelligence for Payment | Walmart

The New Era of Scan & Go

One of the main innovations that Sam's Club will bring is the Scan & Go system, which will allow customers to scan products while placing them in their cart. Through the store's app, shoppers will be able to pay directly from their phone, eliminating the need to go through a conventional checkout. This technology promises to revolutionize the way consumers interact with products, providing greater speed and autonomy during their shopping experience.

Additionally, to ensure that all items are correctly paid for, AI scanners will be installed at the store exits. These devices will automatically verify that each purchase has been paid for, eliminating the need for employees to manually check customers' receipts. With this system, Sam's Club seeks to improve transaction security and minimize physical contact in its stores, reports Mundo Deportivo.

Facade of a building with the samsclub.com logo in blue letters.
The Scan & Go System Will Replace Self-Checkout Registers | en.elcierredigital.com

Challenges and Advantages of the New Technology

Although Sam's Club's proposal is clearly aimed at modernizing the purchasing process, there are some challenges associated with the implementation of the new system. To use Scan & Go, customers will need a phone and the Sam's Club app, which could be a barrier for older people. Currently, the company has not announced alternatives for these cases, which could limit access to the new shopping experience.

Despite these potential drawbacks, the system promises to offer multiple benefits. Sam's Club users will be able to avoid long lines, shop more autonomously, and enjoy a faster payment process.

Moreover, the use of advanced technology will allow the company to reduce operational costs and, in turn, improve the overall customer experience. Sam's Club is preparing for a significant transformation that will not only improve the purchasing process but also represent a long-term commitment to innovation.

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